Our team does not work without complete trust. We must fully trust every member on our team. Without this, how could we move faster than our competition?
Do what’s right for our customers
Our customers are our business. If they aren’t happy, then we shouldn’t be. We should always do what’s in their best interest even if that requires unpopular or non-scalable solutions.
Quick Decision Making
“A good plan violently executed now is better than a perfect plan next week.”
– General George Patton
Nothing is Impossible
We are building and leading a new industry. To continue doing this, we must never let ourselves believe that something cannot be done. We must always operate as if there are no limits.
We are not a business built on secrets. Honest communication enables us to learn from mistakes quickly and rally the team around the important things.
Iterate to find the best solution
Start with the simplest solution that could work, then keep improving it until it is the best possible solution. This way we can get solutions in place quickly and learn if our basic assumptions of the problem are correct or not.