case study

Oasis Dispensary

 Greenbits enabled us to increase our sales volumes from about 300 sales a day to 1,000.

Chris Newson, General Manager – Oasis

Background

Oasis is rooted in its commitment to the Las Vegas community. What started as a medical dispensary has transitioned into a recreational seller that hasn’t lost sight of its core values to serve customers: quality, transparency, and ease of access. As a shop that runs 24 hours a day, efficiently serving customers and keeping inventory stocked with premium quality brands, all while staying compliant is not an easy task. But Oasis rose to the challenge. By switching from their old POS system to Greenbits (and committing to change management practices to ensure success), Oasis grew their small medical dispensary into a powerhouse that generates enterprise-level sales volumes.

Chris Newson General Manager – Oasis

"I designed our entire operation around the Greenbits platform. And although we’re a small shop, we’re seeing as many sales as some of the largest cannabis chains in Nevada. Greenbits enabled us to increase our sales volumes from about 300 sales a day to 1,000. "

Challenge

It is no secret that cannabis sales are extremely tricky. With endless compliance hoops to keep straight, tracking every customer interaction, every inventory transaction, and every PO renewal is fraught with potential risks to the business. Add to that a shop that runs 24/7, without downtime to regroup or reassess problematic areas, and you’ve got a recipe for potential compliance disaster. Because of all of these different facets of the business, most stores have unique and ultra-specific processes for every part of their front-house and back-house operations. Not only are these processes hard to grow with the business, they are also full of manual errors, deepening compliance issues rather than solving them.   

Greenbits Solution

Streamlined checkout process to improve customer experience
In a sales-floor overhaul, Oasis streamlined the entire sales process with Greenbits. This enabled them to both increase sales volumes and improve customer service.

The Results
50% reduction in customer wait time and 40% increase in revenue, achieved by optimizing sales process with Greenbits.

Optimized inventory tracking and reporting
When Oasis receives products through Metrc, the package automatically shows up as incoming inventory in Greenbits. Attaching it to their own naming conventions simplifies usability and prevents employees from overlooking anything.

The Results
Increased transaction volumes from 300/day to 1,000/day (after transferring to Greenbits), while remaining compliant.

Implemented robust labeling capabilities
Greenbits’ flexible labeling features helped Oasis stay on top of split inventory by incorporating Metrc IDs on labels. In addition, the ability to include testing information gave their customers full transparency about product quality.

The Results
Reduced time to maintain compliance and resolve inventory discrepancies from hours to minutes with audit features, detailed labeling, and granular THC calculations.

Oasis Dispensary

When practices are not supported by a POS system, individualized processes and endless hand-offs proliferate. Serving customers takes forever. Audits are a nightmare. And the sheer anxiety of being out of compliance makes it impossible to run a smooth business. At the end of the day, it all comes down to a system that enables good inventory best practices. By implementing a streamlined process supported by Greenbits, Oasis has gained full control over all aspects of inventory management, making customers happier and audits a breeze. 

FROM TRAINING MATERIALS TO IMPLEMENTATION EXPERTS TO SUPPORT RESOURCES, THEY’RE A TRUSTED PARTNER THAT HELPS US FOCUS ON WHAT MATTERS MOST: BUILDING A SEAMLESS CUSTOMER EXPERIENCE

1800 INDUSTRIAL RD.

SUITE 180

LAS VEGAS, NV 89102

702.420.2405

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