In a nascent industry where the public’s trust is paramount, Lux placed an early emphasis on doing things right. Yet, as an early entrant in the retail cannabis business, Lux faced a daunting lineup of unproven companies offering a retail platform and point-of-sale system. “Other vendors were trying to address the issues from a thousand different angles.”
In the face of these options, Kc felt the weight of being a retail license holder. Kc came to realize that, as his business scaled, he would have to rely on numerous people across varying roles to manage product sales that involve complex weights and measures calculations.
“We develop standard operating procedures, we hire conscientious staff and we invest in training. Yet, I knew it would be hard and good partners was an imperative.”
Green Bits Solution
After evaluating several vendors and nearly moving forward with one, Kc discovered Green Bits. “We saw in Green Bits a realistic approach and sound understanding of the realities of our industry.”
At the time, Green Bits had just entered the market in Washington state and was a relative unknown. Nevertheless, after an interaction with the team from Green Bits, the answer was clear.
“We felt very lucky that we found Green Bits. Once we met with the team, we immediately understood where Green Bits was coming from and what the company was trying to build. The interface was simple and intuitive. The reporting functionality was comprehensive and precise. It was the first time that I felt like I was speaking with another company that understood the importance of doing business right.”